Delivery Information

Delivery from Willow Healthcare Supplies

We aim to deliver the majority of products offered for sale on this website within 3-7 days of ordering. Most items are dispatched using either Royal Mail or a recognised national courier service.

Accepting Delivery Instructions

If you have any specific delivery instructions you would like us to pass to the courier, please enter the details in the Additional Delivery Instructions box during the checkout process. We cannot guarantee the couriers will always be able to comply with your request but we will do our best to do so. Please note: instructions to leave items without a signature are only accepted at the risk of the customer. We are not liable for items which go missing in these circumstances.

Delivery Charges

Standard delivery charges on the UK mainland is £10 per shipment UK only.  All other countries please contact for pricing.

More remote locations may experience a longer than normal delivery period. Installation charges apply for specialist services – see product descriptions for details, options and costs or call our customer services team for more information.

All orders £10 per shipment for delivery to the UK mainland.

For deliveries to UK islands, Northern Ireland, Isle of Man, Jersey, Guernsey etc please contact us here for further information as costs charged for these deliveries vary.